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4 - Using your communication skills

In the previous module we learned about the key communication skills that you need to be able to successfully run your team.  In this section we will learn how to use these communication skills to handle different situations.

These situations include:
  • giving instructions
  • holding Meetings
  • giving positive feedback
  • giving constructive feedback
  • dealing with conflict
  • disciplinary action.
By the end of this module you will:
  • understand how to apply your communication skills in different situations
  • be confident in handling different situations
  • understand the importance of providing positive and constructive feedback.
 
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These materials have been prepared for MINTRAC, by Inform Professional Coaching.
© Copyright of this product belongs to MINTRAC
Funding for these materials was provided by Meat and Livestock Australia and the Australian Meat Processor Corporation.