Team goals

It is important to get familiar with the businesses short term and long term goals. Modern work is often about working as part of a team and contributing your effort to reach the team goals. It is important to make sure to ask questions like what does your work team do? What is your work team trying to achieve? What is their goal? What does the future hold? How does the team measure success? This ensures that the team is on the same page of what they want the outcome to be, it is hard to achieve a team goal if no one knows what it is.

Short term goals

A short term goal is generally anything that is planned to be achieved within one year.

Short term goals are usually easier to achieve than long term goals and often become the main focus of your immediate attention as any long term goals will require the previous success of the short term goals.

Long term goals

Long term goals naturally operate over a longer period and it is quite common for there to be multiple long term goals in place over varying periods of time. For example, a business might have a long term goal of becoming a net zero carbon emission business by 2030, steps will need to be put in place and the team to work together to achieve this goal by their desired year.


Support team performance

For a team to run smoothly, each team member needs to put in support. Support doesn’t just mean cheering your team from the side lines but making sure you contribute to the team as well.

Below are some examples on how to support other members of your team:

  • Getting your job done: Doing your job to the best of your ability, Following instructions, keeping your work area free from clutter, make sure your information is accurate, follow workplace procedures.
  • Good communication: Listen to feedback and comments from others, give your supervisor feedback on the progress of the task, ask questions, make your supervisor aware of any issues
  • Take care: Following your Work Instruction and Standard Operating Procedures, pay attention to what you are doing, take care of the equipment.
  • Improving outcomes: Recycle, avoid waste, being efficient, have accurate paperwork.


Contribute to team effectiveness

To help the business improve, staff and managers need to be able to communicate any ideas they have that may improve the quality of the business. When the business is looking to improve, customer and staff feedback is very helpful as it gives information on what they can do better or what they should start including. Staff that interact with the customers are also usually the ones who notice what is working and what is not working.

When going to a manager or business owner with what you believe would make the business better, you need to be respectful. Some business owners have built their business from the ground up, so care needs to be taken when making suggestions or pointing out problems. It’s important to not make too harsh of a judgement of the system or machinery and try to be positive and talk about possible improvements rather than focusing on what is wrong.

Below are some ways that you can contribute to team effectiveness:

  • Share information: Sharing information to your supervisor is essential as they cannot be looking over the team all the time. It’s important to share how the team is going and if there are any issues that need to be addressed.
  • Brainstorming: Brainstorming is a process that includes an individual or a group coming up and discussing new ideas and solutions to problems. Great business processes or machinery ideas can come from all different ideas put into one. Sometimes you can spend too long arguing on one idea and get nowhere, it’s important to write down these ideas and be able to come back to them with fresh eyes at a later date
  • New ideas: New ideas can come to you wherever you are. But the best way for a new idea to come is when you are completing a task and have the idea that it could be done more efficiently another way. It is important to bring these ideas up with your supervisor as it could potentially save the business time and money.
  • Customer comments: Customers often leave comments on how well their experience was or how poor it was. Sometimes seeing or hearing a negative comment can leave you feeling a little deflated. Remember to turn those negative comments into an opportunity to be better and may even spark a new idea, whether it be a new product or a new process.
  • Positive comments: It is important to share positive comments if the team is going well. Team effectiveness isn’t just about trying to fix problems in the team, but it also about praising the good that happens. Too much negative comments can often leave the team feeling unsure of their abilities.
  • Professional: When you are a part of a business team you need to ensure you are being professional when giving comments and ideas. Many people come from different backgrounds so saying an inappropriate joke in a team meeting may be funny to some but may be offensive to others.



Opportunities for improvement

When you are first starting your career you may be focused on doing your job efficiently and building your skills. As you progress through your career, you’ll gain more experience and more responsibilities, this is when opportunities for improvement usually start to show up. If opportunities for improvement do show up, make your manager or supervisor aware. This shows them that you are looking to improve the process of the business and could lead into a higher role down the track. Remember to be respectful when coming to your supervisors or managers about possible improvements.

These opportunities may include:

  • New technology: Technology is a part of every business. If there is a new app or new software program that you believe would help the business in any way, it is important to bring it to your supervisors attention. They usually will be able to take it to their higher ups and start implementing how it could be used in their practice.
  • Safety: Safety is extremely important in every business. Business owners want their workers to feel safe at work. If you come across something that doesn’t look safe or could be done in a much safer way, do not hesitate to bring it up to your manager or supervisor. Some supervisors or managers may not see it as a problem but by bringing up your concerns, it allows them to see the issue from a different angle and then be able to act on it.
  • Difficulties: Most employees will come across something they find very difficult. This may include not understanding a process or having difficulty operating a machine. By going to your supervisor or manager, they can help use their skills to improve that process or piece of machinery.
  • Training: Everyday we are learning new things, expecially when you’re first starting a new career. If there is a webinar, training course or session that could be beneficial for the team, speak to your manager to try and organise it. This not only helps you progress but helps your team members progress as well.


Team building activities

Team building activities can be many things from inside or outside of work. Though the idea is about the team coming together and bonding on another level, it is also about the team learning to work together in different environments. These activities can help show what your team members are good at and some skills that could be beneficial in the workplace.

Many work teams participate in activities that are completely unrelated to work to form a closer bond with each other. This may allow them to better understand their team members and become more efficient in the workplace.

Team bonding exercises may include:

  • Rock climbing.
  • Car / go cart racing.
  • Hiking.
  • White water rafting.
  • Bungy jumping.
  • Sydney Harbour bridge climb.
  • Cooking Masterclasses.
  • Participation in charity events.
  • Workplace football or netball team.
  • Team training.
  • Conferences.
  • Dinner or a night out.