WHAT IS COMMUNICATION?

Communication is part of getting the job done. You are communicating when you:

• read the signs and posters in the wash room
• follow your work instruction and SOPs
• listen to instructions from the supervisor
• attend a union or shed meeting
• report an accident or equipment breakdown
• fill in a holiday or leave form
• press the buttons on a computerised control panel.

Communication is also part of working well with other people. You are communicating when you:

• share a joke with Sam in the boning room
• show someone where the first aid room is
• buy a football club ticket from your mate in load out
• work with Mira to find a better way to store the high pressure hoses.

When you communicate you get the information you need for your job. When you communicate you also give other people the information they need to do their jobs.